Welcome to PMH Stores. By accessing or using our website www.pmhstores.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Introduction

PMH Stores is an online marketplace that enables farmers and suppliers to list and sell their fresh produce directly to customers. Our platform acts as an intermediary between sellers and buyers and does not hold or manage inventory directly.

2. User Eligibility

By using this site, you confirm that:

  • You are at least 18 years old or are using the website under the supervision of a legal guardian.
  • You have provided accurate and truthful information while registering or placing orders.

3. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.

4. Ordering and Fulfillment

  • Orders placed on PMH Stores are fulfilled directly by the farmers or suppliers listed on the platform.
  • PMH Stores is not responsible for delays or product quality issues beyond reasonable control, but we strive to mediate and ensure resolution.
  • Once an order is accepted by the seller, cancellation is not permitted.

5. Payments

  • All payments must be made through the secure payment gateways provided on our site.
  • Prices are listed in INR (₹) and include applicable taxes unless otherwise stated.

6. Refund and Returns

  • Refunds can be requested within 7 days of placing the order, subject to approval.
  • Refunds will be processed within 45 days as per our Refund and Returns Policy.
  • Returns are accepted only for damaged, spoiled, or incorrect items with valid proof.

7. Prohibited Activities

You agree not to:

  • Use the site for fraudulent or illegal activities.
  • Impersonate another person or misrepresent your affiliation.
  • Post or transmit any harmful, offensive, or inappropriate content.

8. Intellectual Property

All content on this website, including logos, text, images, and design elements, are the property of PMH Stores and may not be copied or used without written permission.

9. Limitation of Liability

PMH Stores shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Use of the website
  • Delays or delivery issues by third-party sellers
  • Product quality or disputes between buyer and seller

10. Termination

We reserve the right to terminate or suspend your account without prior notice if we believe you have violated these Terms and Conditions.

11. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of the site after changes implies your acceptance of the revised terms.

12. Contact Us

For questions or concerns regarding these terms, please contact us:

PMH Stores
📍 6-289/6 Vidhyanagar Colony,
Chintal, Quthbullapur,
HMT Township, Tirumalagiri,
Hyderabad – 500054, Telangana
📞 +91 994826 9800
📧 [email protected]